Zoho Premium Partner - DirectReach Agency

Making Zoho Work For You

Zoho applications suite is an excellent all-in-one toolset for your business, but only if your employees use it… We understand how to build systems your team will actually use, giving you the information you need to make informed decisions about your business.

Unlock the power of Zoho for your business

What we can do for you

Consult

Sometimes it is difficult to know where to begin when trying to set up the software you need to run your business; CRM, Finance, HR, Marketing…where do you start? We help you save time and money by giving you the advice you need to quickly and properly implement your Zoho Project.

Implement

After a deep discovery process where we get to know about your business and your technology needs, we will implement the Zoho Solution that delivers the platform you need to run your business. From just 1 Zoho application to the over 40 in their business suite, we have the expertise to get you up and running.

Support

After you are up and running our team of experts will help manage and support your organization’s Zoho platform and provide you with ongoing support and customization to make sure that your technology investment is delivering the results you need, and that your employees are productive.

Train

Our training programs provide your team with the skills necessary to use any Zoho Application. For a training package that suits your organization’s individual needs, we will work with your team to come up with a course that is tailored to your company’s specific training requirements.

FEATURED CUSTOMER STORY

Canadian Choice Windows & Doors adopts Zoho One to grow their business across Canada.

In this story, you will learn how Canadian Choice Windows & Doors transformed its operations using Zoho One and the expertise of the DirectReach team. Here are just some highlights:

28% increase in revenue over the last 2 years

37% drop in errors related to factory orders

21% drop in the number of new service requests related to products or installations

Get started today

Want to learn more about Aircall? Contact us today to find out how DirectReach can help you implement a business phone system that will drive ROI.

All digital tools you will ever need at the price point you always wanted

Analytics

Zoho Analytics is a self-service BI and data analytics software that allows you to create visually appealing and insightful dashboards with data in minutes. If you use Zoho, it is really the only BI tool you should be using. Great connectors to virtually every Zoho application and an ever-growing number of 3rd party applications.

Assist

Zoho Assist is a remote support and access software that allows you to help customers from a distance via online support sessions.For basic remote support Assist will get the job done, however, needing other applications to also communicate as well as battling for the controls, makes it not ready for prime time in our opinion.

Backstage

Plan and run your next big event with this event management tool. Whether your event is in person or online Zoho Backstage does it all and, the best part is, you don’t pay commission to Zoho on ticket sales! An excellent event management tool with continuous improvements being made.

Bigin

Whether you’re ready to move beyond spreadsheets or simply replace outdated sales tools, this pipeline-centric tool lets you track and close deals faster than ever. Zoho’s streamlined CRM is perfect for simple Pipeline Sales Management.

Bookings

This free appointment scheduling software allows you to sync your calendar while letting customers self-schedule and pay for appointments. Though it has come a long way in the last few years, it still has some core functionality features missing which is why it’s a maybe.

Books

This one-stop accounting solution empowers users to manage their finances, accounting tasks, and business flows in one online application. Full featured accounting application, but it lacks solid payroll integration and time tracking, (Quickbooks Payroll and Tsheets), and for that reason, it is a maybe for some organizations.

Campaigns

Whether you’re selling a product or engaging with your customers, email campaigns are one of the most effective ways to connect. With Zoho Campaigns, you can create, send, share, and track email campaigns fast and effectively.

Checkout

Build a custom, branded payment page in a matter of minutes and start accepting payments right away.

Cliq

Communication made simple with chat, video, and file sharing all under one roof. Never miss a beat with endless customization for bots, integrations, and notifications. Zoho’s collaboration tool is a winner. We think it is as good as Slack, and better than Teams.

Commerce

Build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data. If you have a small store and you are in the Zoho Universe, this is for you. However, if you start getting into more complicated needs you’ll want to look to Shopify.

Connect

Bring people, resources, and applications together in one place, providing your team with everything they need to get work done faster in this complete intranet solution. Zoho’s Intranet and Extranet application is a jack of all trades when it comes to internal and external communication. It supports Forums, Documents, Manuals, AMA’s, and much more.

Contracts

Efficiently streamline your Contract Lifecycle Management (CLM) process with our feature-rich platform and achieve compliance at scale with reduced costs. Great integrations, includes excellent API documentation, and an overall excellent tool for creating and sending contracts.

Creator

Create your own application with this custom builder, from everyday tasks to complex process automation. Zoho’s low code platform is easy to use, connects seamlessly with Zoho applications, and is highly customizable.

CRM

Build excellent customer relationships and streamline your business processes with this best-in-class Customer Relationship Management System. The backbone of the Zoho Suite, CRM is a rock solid CRM experience for any size business.

Dataprep

With Zoho Data Prep, you can connect, explore, transform, and enrich data for analytics, machine learning, migration, and data warehousing. Overall clean, efficient, AI-driven BI data cleansing tool that works extremely well.

Desk

The industry’s first context-aware help desk software. Manage and support customer engagement from multiple channels all in one platform. Zoho Desk is a solid help desk solution. Not as good as Zen Desk, but great for almost any organization.

Expense

Take control of your business expenses with automated receipt tracking, travel itineraries, approval processes and business expenditures. If you have some really intense expense management needs, it’s not the top option. However, it is plenty powerful for a lot of our clients. A great application getting better and better over time.

Flow

Automate business workflows by connecting your apps with Zoho Flow. Build smart integrations to break the information silos in your business. Zoho’s version of Zapier is a good application, has some issues working reliably in certain situations.

Forms

Capture desired user data quickly to your proper data systems using this robust and intuitive form builder. Zoho Forms has improved greatly over the past few years, and is a full featured stand alone form generator. Easy website embeds and highly customizable.

Inventory

Increase your sales and keep track of every unit with this powerful stock management, order fulfillment, and inventory control software.

Invoice

Never miss a beat when it comes to sending out professionally templated invoices, scheduling payment reminders, and tracking expenses.

Learn

Capture and retain your team’s knowledge in this complete learning management system. Create lessons, quizzes, and train your team like never before.

Lens

Empower your technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass using augmented reality.

Mail

An email management platform that grants businesses peace of mind knowing that it is on an encrypted and ad-free email server.

Marketing Automation

An all-in-one marketing automation software that helps you successfully manage your marketing activities across multiple channels.

Meeting

This video conferencing platform allows users to remotely & securely deliver presentations, record sessions, and download useful reports.

Notebook

A super slick note-taking collaboration tool that allows users to capture and organize their ideas.

PageSense

A website analytics tool that allows users to gather data on visitor traffic to make informative decisions based on A/B testing and page engagement heatmaps.

Payroll

A simplified payroll system that allows you to automatically generate pay-slips online with a thorough breakdown of taxes, allowances, and deductions.

People

A complete online HR solution. Automate and simplify your HR operations with this very robust application.

Projects

Team collaboration is taken to the next level with organized planning, tracking, and task management in this robust project management application.

Recruit

An applicant tracking system that’s built to provide diverse, end-to-end hiring solutions for staffing agencies, corporate HRs, and a temporary workforce.

SalesIQ

Monitor and interact with visitors on your website in real time. Use live chat options or configure robust bots to maximize your web visitor engagement.

Sheets

Create and share spreadsheets with ease. Zoho Sheet is one of our favourite apps. The Zoho team has done a great job at making improvements over the years.

Shifts

Zoho Shifts is a comprehensive employee management software that allows you to manage work schedules, track team hours, and communicate with employees instantly to scale your operation without multiplying your busywork.

Show

Create, collaborate, publish, and broadcast presentations from any device online or offline.

Sign

Get your documents signed easily with digital signatures. Set up automated signature requests and send out signed documents.

Sites

Build websites the way you want. This visual website builder allows you to quickly snap together a website for your business.

Social

Schedule unlimited posts, monitor what matters, and create custom-reports to analyze your social media performance using any of your preferred social media platforms.

Sprints

An intuitive agile project management tool that allows teams to break larger projects into short iterations throughout the project life cycle.

Subscriptions

Handle customer subscription billing life cycle from beginning to end. Automate recurring billing, manage subscriptions, send professional tax-compliant invoices, and get paid on time, every time.

Survey

A robust survey tool with a multitude of customization options that allows users to quickly create and launch surveys.

Teaminbox

A tool for shared inboxes that gives your team a common space to manage all incoming and outgoing messages efficiently. Bring all your business conversations into a single workspace.

Vault

Store your important passwords, documents, and information all in one secure data-encrypted location.

Workdrive

Store everything your team needs in a secure, shared workspace. With generous storage limits and custom sharing settings, you won’t need any other storage service solution.

Get started today

Want to learn more about Aircall? Contact us today to find out how DirectReach can help you implement a business phone system that will drive ROI.